Wednesday, April 06, 2005
Technology crisis
My iBook is sick. On Monday, it wouldn't turn on without being plugged in. Naturally I thought it was a battery problem, so I took it to the Broadway Apple Centre. They sent me to the service department where I was told that I'd have to buy a new battery for $200. Fine, says I, hip pocket already grouchy. I went back to the retail side to buy a battery, asking if I could try it before I bought it. Put it in....and nothing. The guy plugged in his POWERBOOK charger (I didn't think about the stupidity of this at the time). Nothing again...then...it started SMOKING.Panic. I thought I'd lost access to my whole year's work (ok, it's only been three weeks but those contract case summaries cost me BLOOD AND SWEAT). I was kicking myself, because a) my warranty had just expired a couple of months ago b) I hadn't made any backups even though my dad had just told me to a couple of days earlier and c) I'd bought my iBook full price, not education, because there was a digicam package deal; if I'd bought it on the education plan, I would've had THREE YEARS warranty. Hours and much swearing later, I discovered to my relief that iBook COULD turn on after all, when plugged into its own charger, so I transferred my files over to my iPod. Just when I thought my luck was changing, the bloody iBook started smoking AGAIN.
Fricking frick. It's $66 bucks to just get it LOOKED AT by Apple, and god knows how much to repair it. What's worse, I am now computerless since the trial version of Windows XP Home on my home computer is expiring in a couple of days.
I'm planning to whinge to Apple about the Powerbook charger incident and also not being informed about the education warranty business (plus I had a faulty charger while under warranty so I could just argue this is consequential) and hopefuly, cross your fingers, touch wood, they'll waive the service charges. Wish me luck.
# posted at 3:22 pm
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